#Vista remote assistant code#
Content published here is not read, reviewed, or approved in advance by Pure Storage and does not necessarily represent or reflect the views or opinions of Pure Storage or business partners.Īny of my code, configuration references, or suggestions, should be researched and verified in a lab environment before attempting in a production environment.Īgreement to use any of my code or recommendations, removes me from any liability as such. This is a personal blog, not a Pure Storage blog. While I am a blogger who works for Pure Storage, I am solely responsible for all content published here. If you plan on using Windows Remote Assistance, make sure your GPOs allow it.Īny views or opinions expressed here are strictly my own. Keep in mind, GPO settings can allow/disallow Windows Remote Assistance. And I never have to touch the mouse to get started. Wow, quite a bit easier than with Windows XP. So a quick/easy way to connect to another system would be running the following command: msra.exe /offerRA.
#Vista remote assistant full#
But if you want to connect to a target system in an unsolicited fashion, there is an easier way.įrom the search bar, or a run box, type msra /? to get a full list of options. In Windows Vista/7, to launch Windows Remote Assistance, Click on Start, All Programs, Maintenance, and then Windows Remote Assistance. The Help and Support Service was the core of Remote Assistance in Windows XP. Microsoft decided to depreciate the Help and Support Service in Windows Vista.
The difference now, is that my everyday OS is Windows 7 Enterprise 圆4, not Windows XP. I have spent quite a bit of time out of the desktop support side of things, and recently came across a situation where I needed to do the same thing. In Windows XP, loading the following URL ( hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/unsolicited/unsolicitedrcui.htm) will present a dialog box allowing the connection to another Windows XP system. You can find that post here: Windows: Unsolicited Remote Assistance. I came across a way, in XP, to do this without requiring any interaction from the end user. Remote Assistance really is the next best thing to being there.Several years ago, I came across the need to leverage Windows XP’s Remote Assistance feature. The guru can make even the most technical tweaks-running utility software, installing new programs, adjusting hardware drivers, even editing the Registry (Appendix B)-by long-distance remote control. The expert can actually see the screen of the flaky computer, and even take control of it by remotely operating the mouse and keyboard. Windows’ Remote Assistance feature lets somebody having trouble with the computer extend an invitation to an expert, via the Internet. Both parties are likely to age ten years in an hour.įortunately, that era is at an end. Every little step takes 20 times longer than it would if the expert were simply seated in front of the machine. Meanwhile, the beginner doesn’t know what to look for and describe on the phone. The expert is flying blind, using Windows terminology that the beginner doesn’t know.
#Vista remote assistant Pc#
But nothing approaches the frustration of an expert trying to help a PC beginner over the phone-for both parties. You may think you know what stress is: deadlines, breakups, downsizing.
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